terms & conditions

- 👉🏻 Without Payment No Dispatch Please

- NO order cancellations are allowed for any reason once the order is placed

- 💢we can replace damaged or wrongly sent products and replace it (NOT ALL) ONLY IF THERE IS PROPER 360 degree view of UNBOXING VIDEO TAKEN (rules given below)  , there will be no return or  refunds.💢

- ‼THE DAMAGES OR WRONG PRODUCT OR  MISSING OR ANY OTHER ISSUES RELATED TO THE PRODUCT SHOULD BE CLEARLY SHOWN IN THE “SAME UNBOXING VIDEO”‼

- THERE WILL BE NO WARRENTY OR GUARANTEE DUE TO COPY PRODUCTS

- WITHOUT UNBOXING VIDEO , EDITED UNBOXING VIDEOS , SEPERATE VIDEOS , WITHOUT 360 DEGREE UNBOXING  VIDEO , UNBOXING VIDEO WITHOUT SHOWING ADDRESS FORM / SLIPS , etc WILL NOT BE ACCEPTING FOR ANY CLAIMS

- 📌WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE OF PRODUCTS WITHOUT PROPER UNBOXING VIDEO PROOFS..📌

- No Exchange , No Return , No Refund on Dislike Basis.

- 💢We'll also exchange/replace products for FREE, if we sent the wrong size or colour by our mistake only. 💢

- 💢EVERY PRODUCTS CANNOT BE REPLACED IN CASE OF SIZE OR COLOUR DIFFERENCE DUE TO REPLACEMENT POLICIES BY DIFFERENT SELLERS💢

- 💢Refunds for wrong or defected products are only given if the product is out of stock , excluding shipping charge only 💢

- 💢For all replacement cases , extra shipping charge for returning products & replaceing products  should be paid by the customer itself.💢

- ‼Complaints must be reported within 24 hours of delivery.‼

- ⁠‼You need to provide a full unboxing video for proof for any issue related to product. ‼

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‼WHATEVER MISSING OR DAMAGE WE NEED FULL VIDEO PLEASE‼

‼‼ FOR GADGETS , IN THE SAME UNBOXING VIDEO MAKE SURE THAT : CHARGING, PAIRING , CONNECTIONS , AUDIO, SOUNDS , EVERYTHING IS WORKING PROPERLY ‼‼

 IF THERE IS ANY DAMAGES  OR MISSING ITEMS... WITHOUT VIDEO WE CANNOT ACCEPT THE REPLACEMENT REQUEST

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‼ ONLY USE THE CHARGING CABLES OR ANY CONNECTORS WHICH IS PROVIDED ALONG WITH THE PRODUCT ‼

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‼COD Only for selected products‼

     Extra cod charge required 

(must be paid in advance👆)✅ 

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Hope you read & accept the policy -  

Happy Shopping 💙😊

💙MALLU STORz💙